Lucas Walker is a strategic partner manager at Gorgias.com and a serial entreprenuer having cofounded Venngage, an ingographic maker, and Treats Happen, an e-commerce first natural dog treat company.
Today, 2500 Ecommerce stores including, MVMT, Timbuk2 and Steve Madden use Gorgias to power their customer service. Lucas lives in Toronto, and is a huge fan of bikes, the Blue Jays, and burritos.
Title of speech:
Selling with Conversational Commerce: the unfair advantage for your DTC Brand
Short description of speech:
Conversational Commerce is all about increasing conversions through 1:1 real-time interactions.
In this session, you’ll learn how to create engaging multi-channel messaging at scale, including chat campaigns, that boost conversion rates and improve ROAS and how to measure the impact on your brand growth.